SAGA POSTPONED TO 2021
2020 was the year that was going to mark the debut of something truly special.
The first major music festival in Bucharest. The SAGA was about to begin.
2020 took a very unexpected turn and we couldn’t have possibly anticipated the journey this year was going to take us on. This is not the future that any of us hoped to confront, but our main focus will always be the wellbeing of our fans, staff, artists, partners and everyone involved in the festival.
It is with a heavy heart that in spite of our ambitions, hopes and efforts in the past few months, that we must announce that SAGA will not begin this year. As difficult as it is to accept, we will have to wait a while longer before we can all enjoy this revolutionary new music concept in the heart of Bucharest.
SAGA’s premier edition will now take place on 4, 5 and 6 June 2021 in Izvor Park in Bucharest. We look forward to sharing our new lineups and more information about what to expect for the debut edition as soon as possible. Our love for sharing unforgettable music experiences with you will supersede any obstacle and we can’t wait to be together again when it is once again safe to do so.
All 2020 passes will be valid for the 2021 edition. Current ticket holders will receive an email with further instructions to request a refund or to use their ticket next year.
We’re in this together. Stay safe, take care of one another and we will see you in 2021 for the premier edition of a music festival beyond your wildest imagination.
2020 trebuia să fie anul care marca debutul a ceva cu adevărat special.
Primul festival major de muzică din București. SAGA urma să înceapă.
2020 a luat o întorsătură neașteptată și nu am fi putut anticipa unde ne va duce călătoria din acest an. Acesta nu este viitorul la care am fi sperat, dar focusul nostru principal va fi întotdeauna siguranța fanilor, personalului, artiștilor, partenerilor și a tuturor celor implicați în producția festivalului.
Cu inima grea, în ciuda ambițiilor, speranțelor și eforturilor noastre din ultimele luni, trebuie să anunțăm că SAGA nu va începe anul acesta. Oricât de dificil este, va trebui să mai așteptăm o perioadă înainte să ne bucurăm cu toții de acest nou și revoluționar concept muzical în inima Bucureștiului.
Prima ediție SAGA va avea loc acum în zilele de 4, 5 și 6 iunie 2021 în Parcul Izvor din București. Așteptăm cu nerăbdare să împărtășim noul lineup și mai multe informații despre ce să ne așteptăm la ediția de debut cât mai curând posibil. Dragostea noastră de a împărtăși cu voi experiențe muzicale de neuitat va înlocui orice obstacol și de abia așteptam să fim din nou împreună atunci când va fi din nou în siguranță. Toate biletele pentru 2020 vor fi valabile pentru ediția 2021. Posesorii acestora vor primi un e-mail cu instrucțiuni suplimentare pentru a solicita o rambursare sau pentru a-și folosi biletul anul viitor.
Suntem împreună în această situație. Stați în siguranță, aveți grijă unul de celălalt și ne vedem în 2021 pentru ediția premieră a unui festival de muzică dincolo de cea mai frenetică imaginație a ta.
NEW DATE 2021
Are you sure that the festival will take place in June 2021?
The June 2021 dates have been chosen in consultation with the Romanian authorities and we are confident that SAGA will take place in June next year.
This is the second time SAGA got cancelled. Why haven’t you postponed SAGA to 2021 in the first place?
This is not the future that any of us hoped to confront and we believed the situation would be better by September.
Our main focus will always be the wellbeing of our fans, staff, artists, partners and everyone involved in the festival. In spite of our ambitions, hopes and efforts in the past few months, postponing SAGA Festival again to June 2021 is the right thing to do.
Do I receive a new ticket for SAGA 2021? When?
All 2020 tickets will remain valid, so there is no further action required. Ticketbuyers have received more info via email with regards to your tickets and a special SAGA gift.
Can I get a refund for my ticket?
All purchased tickets will remain valid for the rescheduled June 2021 dates. For those who unfortunately cannot join us next year, ticket holders are able to request a refund with our ticket provider Bilete via email@example.com. Refunds can be requested until August 23, 2020.
When will I receive my refund?
Our branch has been deeply affected by the global pandemic, so the Romanian Government has issued the OUG no. 70 on 14.05.2020, which states that the refund of the tickets can be made between 01.10.2021 – 31.12.2021.
However, in order to accommodate our valued customers, SAGA Festival has decided to make the refunds earlier, being one month after the date of the rescheduled event (July 2021) to the payment method you chose during check-out.
Can I still buy tickets?
No, not at this moment. As soon as we launch the new lineup, ticket sales will start again.
I bought my ticket(s) via Bilete.ro. What should I do?
All purchased tickets will remain valid for the rescheduled June 2021 dates. For those who unfortunately cannot join us next year, ticket holders are able to request a refund with our ticket provider Bilete.ro via firstname.lastname@example.org. Refunds can be requested until August 23, 2020.
I bought my ticket(s) via Festicket. What should I do?
If you purchased a ticket via Festicket, please contact Festicket Customer Care via this link. Refunds can be requested until August 23, 2020.
For now, Festicket only sent the email confirmation of your order. This means your tickets are confirmed and guaranteed, so there’s no need to worry, you will definitely get tickets closer to the festival’s date.
Can I refund a part of my order?
Unfortunately, it is only possible to do a full refund of your whole order. This means that all tickets within your order will be refunded. We are unable to refund only a few tickets out of one order.
I bought my tickets with friends, can the refund be split?
The refund is only possible to the person who bought the tickets. If another person bought the ticket for you, please get in touch.
What happens to my booked flights and hotel?
If you booked a hotel package via Festicket, please contact Festicket Customer care via this link. If you booked flights, please contact your airline. If you booked an overnight stay in Bucharest by yourself, please contact the designated hotel.
What is the new lineup?
We are working on the new lineup and it will be released soon. The line-up may be slightly different due to artist scheduling, but we assure you that it will be up to ALDA and Insomniac standards.
I want to visit in 2021 and already bought tickets. Do I need to do anything?
All 2020 tickets will remain valid, so there is no further action required from you. You have received more info via email with regards to your tickets and a special SAGA gift.